Is this WelcomHeritage Kasmanda Palace pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at WelcomHeritage Kasmanda Palace?

Check-in time for WelcomHeritage Kasmanda Palace starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the WelcomHeritage Kasmanda Palace have a swimming pool?

No, this WelcomHeritage Kasmanda Palace does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in WelcomHeritage Kasmanda Palace?

Best-rates for the WelcomHeritage Kasmanda Palace starts from $102 per night with includes Restaurant, Guest Services, Wellness Facilities, Fireplace/Heating, Wheelchair Accessible, Child Friendly, Parking, TV, Accessibility, Laundry, Bedding/Linens, Toiletries, Designated Smoking Area, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is WelcomHeritage Kasmanda Palace a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the WelcomHeritage Kasmanda Palace wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the WelcomHeritage Kasmanda Palace is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the WelcomHeritage Kasmanda Palace?

Based on the information reported by the owner or manager, the WelcomHeritage Kasmanda Palace indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for WelcomHeritage Kasmanda Palace?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

WelcomHeritage Kasmanda Palace | Hotel in Mussoorie

| 9.0 (48 Reviews) | 1 Bathroom

The Mall Road Hotel | WelcomHeritage Kasmanda Palace

Hotel in The Mall Road, Mussoorie

Luxury hotel with free valet parking and a 24-hour front desk
A restaurant, conference space, and dry cleaning are available at this hotel. Valet parking is free. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
WelcomHeritage Kasmanda Palace offers 24 accommodations with safes and complimentary newspapers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and complimentary toiletries. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Parking

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Toiletries

Guest Services

Child Friendly

Laundry

Facility Overview

Bathrooms

Bathrobes

Rainfall showerhead

Toilet paper

Shower

Towels

Bidet

Hair dryer

Designer toiletries

Soap

Toothbrush and toothpaste (on request)

Private bathroom

Shampoo

Bedroom

Pillow-top mattress

Blackout drapes/curtains

Egyptian cotton sheets

Bed sheets

Heating

Premium bedding

Desk

Iron/ironing board (on request)

Electrical adapters/chargers

Free newspapers

Local maps

Desk chair

Slippers

Phone

Turndown service

Guidebooks/recommendations

Laptop-friendly workspace

Safe

Restaurant dining guide

Breakfast

1 restaurant

Parking

Free secured, covered self parking on site

Free secured, covered valet parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Elevator

Hardwood flooring in room

Wheelchair-accessible public washroom

Well-lit path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Wheelchair-accessible business center

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Activities

Hiking/biking trails

Entertainment

32-inch LCD TV

Satellite channels

General

Conference space

Free newspapers in lobby

Banquet hall

Front-desk safe

Elevator

Hindi

English

Designated smoking areas

TV in lobby

Guest Services

Laundry facilities

Separate living room

Luggage storage

Turndown service

24-hour front desk

Tour/ticket assistance

Laundry facilities

Dry cleaning service

Daily housekeeping

Multilingual staff

Policies

Check-in

Check-in start time: 2 pm; check-in end time: 5:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for inr 2000.0 per day. cribs (infant beds) are not available.

Payment Policy

Rollaway bed fee: inr 2000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Hemant

Aug 27, 2025 10:14:52 PM

Review Score: 8

Summary: Good heritage property. the manager and Reception staff have been nice,accommodating. Fantastic service. the room service +Restaurant person did exceptional hospitality, make you feel at home. the hotel location is good , but you have to call their car everytime you want to go to mall road and back to hotel. Disappointig about the hotel is: when checking in , you have to carry your luggage from Library chowk to almost 500 meters near the lenkart shop (near padmini niwas) wherein hotel car will pick u up. For check-out and luggage drop, manager help was aprpeciated, he arranged to drop us in hotel car upto the Library chowk.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room, 1 Queen Bed Room Size: 300 square feet m² 1 Queen Bed	General Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square meters - 27.9, Garden view, Square feet - 300, Wheelchair accessible, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Ping - 8.4
Garden Suite Room Size: 600 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 600, No rollaway/extra beds, Ping - 17, Number of bedrooms - 1, Garden view, In-room climate control (air conditioning), Bed count minimum 1, Square meters - 56, Bed count maximum 1
Deluxe Room Room Size: 240 square feet m² 1 Queen Bed 2 Twin Beds	General Number of living rooms 0, Square meters - 22.3, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 240, Wheelchair accessible, Bed count minimum 1, Resort view, Ping - 6.7, Bed count maximum 2
Royal Room, 1 Queen Bed Room Size: 289 square feet m² 1 Queen Bed	General Ping - 8, No rollaway/extra beds, Valley view, Square meters - 27, In-room climate control (air conditioning), Square feet - 289, Bed count minimum 1, Bed count maximum 1
Garden Suite 2BH Room Size: 625 square feet m² 2 King Beds	General Number of living rooms 0, No rollaway/extra beds, Square feet - 625, Number of bedrooms - 1, Ping - 18, Garden view, Balcony, In-room climate control (air conditioning), Square meters - 58, Bed count minimum 2, Bed count maximum 2
Superior Room, 1 Queen Bed Room Size: 280 square feet m² 1 Queen Bed	General Ping - 8, Number of living rooms 0, No rollaway/extra beds, Number of bedrooms - 0, Square feet - 280, Valley view, Square meters - 26, In-room climate control (air conditioning), Bed count minimum 1, Bed count maximum 1