Is this Hotel Helene pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Helene have a swimming pool?

No, this Hotel Helene does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Helene?

Best-rates for the Hotel Helene starts from $46 per night with includes Guest Services, Entertainment, Internet, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Bedding/Linens, Air Conditioner, Wellness Facilities, Kitchen, Laundry, TV, Bar, Breakfast, Restaurant, Eco Friendly, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Helene a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Helene wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Helene is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Helene?

Based on the information reported by the owner or manager, the Hotel Helene indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Helene?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Helene | Hotel in Medellín

Name: Hotel Helene
Address: Zona Rosa, Medellin, Antioquia, Colombia, CO
Price range: Prices for upcoming dates start at $46 per night
Rating: 8.4

| 8.4 (196 Reviews) | 1 Bathroom

Hotel in Zona Rosa, Medellín

Hotel with a restaurant, steps from Lleras Park
This smoke-free hotel features a restaurant, a 24-hour front desk, and free WiFi in public areas. Other amenities include a living plant wall.
Hotel Helene offers 20 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

Amenities

Air Conditioner

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Entertainment

Eco Friendly

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shampoo

Hair dryer

Rainfall showerhead

Shower

Soap

Toilet paper

Towels

Bedroom

Bed sheets

Down comforter

Air conditioning

Premium bedding

Eco-friendly cleaning products used

Safe

Iron/ironing board (on request)

Water-efficient showers only

Water-efficient toilets only

Mobile key entry

Energy-saving switches

Window screens

LED light bulbs

Breakfast

Full breakfast available for a fee daily 6:00 AM–8:30 AM: COP 25000-50000 per person

Room service available

1 restaurant

Electric kettle

Free tea bags/instant coffee

Local meal delivery service

Minibar

Champagne service

Parking

No onsite parking available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Stair-free path to entrance

Tile flooring in room

Well-lit path to entrance

1 stairs to reach property

Smooth flooring in room

Elevator door width (inches): 100

Visual fire alarm

Activities

Casino

Outlet shopping

Health/beauty spa

Theme parks

Entertainment

40-inch Smart TV

Cable channels

General

Elevator

Spanish

English

Vegan dining options

At least 80% lighting from LEDs

Living plant wall

Local culture & ecosystem education

Locally-owned & organized tours & activities

No plastic drinking straws

Reusable tableware only

Vegetarian dining options

Smoke-free property

Reusable cups only

Couples dining

No plastic coffee stirrers

Biodegradable coffee stirrers

At least 80% of food locally-sourced

At least 80% organic food

Romance packages available

Guest Services

Luggage storage

Daily housekeeping

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)

Outdoors

Outdoor furniture

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight late check-in fee: cop 100000 for check-in between 10:00 pm and 5:00 am late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 11:00 am

Child Policy

Children are welcome.

Payment Policy

Fee for full breakfast: approximately cop 25000 to 50000 per person late check-in fee: cop 100000 for check-in between 10:00 pm and 5:00 am the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property uses eco-friendly cleaning products

Reviews

Israel

Sep 4, 2025 08:47:23 PM

Review Score: 10

Summary: Great customer service

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Double Room Room Size: m² 1 Queen Bed	General No windows, Number of living rooms 0, Private bathroom, No rollaway/extra beds, Number of bedrooms - 0, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Premium Room Room Size: m² 1 Queen Bed	General Magnifying mirror, No windows, Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1, Desk chair
Deluxe Room Room Size: m² 1 Queen Bed	General Number of living rooms 0, Private bathroom, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1