Is this Hotel Castillo Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Hotel Castillo Resort have a swimming pool?

Yes, this Hotel Castillo Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Castillo Resort?

Best-rates for the Hotel Castillo Resort starts from $66 per night with includes Balcony/Terrace, Accessibility, Bar, Toiletries, Wheelchair Accessible, Restaurant, TV, Parking, Business Services, Guest Services, Breakfast, Internet, Laundry, Air Conditioner, Security/Safety, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Child Friendly, Pool with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Castillo Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Castillo Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Castillo Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Castillo Resort?

Based on the information reported by the owner or manager, the Hotel Castillo Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Castillo Resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Hotel Castillo Resort | Hotel in San Gil

Name: Hotel Castillo Resort
Address: San Gil, Bucaramanga, Santander, Colombia, CO
Price range: Prices for upcoming dates start at $66 per night
Rating: 7

| 7.0 (30 Reviews) | 1 Bathroom

Hotel in San Gil

Riverfront hotel with a full-service spa and free water park access
Along with a full-service spa, this smoke-free hotel has free water park access and an outdoor pool. Free breakfast (local cuisine), free WiFi in public areas, and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a snack bar/deli are onsite.
Hotel Castillo Resort offers 142 air-conditioned accommodations with complimentary toiletries. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Shower

Free toiletries

Towels

Private bathroom

Bedroom

Air conditioning

Separate sitting area

Iron/ironing board (on request)

Desk

Breakfast

24-hour room service

1 restaurant

Free local cuisine breakfast available daily 7:00 AM–9:00 AM

1 bar

Parking

Onsite parking available only on request

Free self parking on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Well-lit path to entrance

Activities

Parasailing

Ecotours

Ziplining

Boat tours

Cave exploring

Rock climbing

Rafting

Outdoor pool

Full-service spa

Children's pool

Free water park access

Entertainment

42-inch LCD TV

Cable channels

General

Business center

Banquet hall

Elevator

Front-desk safe

Spanish

Smoke-free property

TV in lobby

Guest Services

Outdoor pool

Children's pool

Snack bar/deli

Waterslide

Free water park access

Concierge services

Dry cleaning service

Hair salon

Daily housekeeping

Tour/ticket assistance

Multilingual staff

Luggage storage

Porter/bellhop

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Terrace

Pool sun loungers

Garden

Pool umbrellas

Balcony

Spa

Manicures and pedicures

Body treatments

Facials

Body scrubs

Spa open daily

Massages

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 10:00 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before 1:00 pm

Child Policy

Children are welcome.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve onsite parking safety features at this property include a fire extinguisher and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Bill

Mar 31, 2023 02:35:00 AM

Review Score: 4

Summary: Decent location about 10 minute walk across the river to town. Very accommodating staff. Busy only on weekends. Breakfast buffet on weekends. To-order on weekdays. Elevators and hot showers were rather hit or miss. Overall it was fine for the money.

See All Reviews

Room Arrangement

Room Info	Facilities
Family Room, Multiple Beds, Non Smoking Room Size: m² 3 King Bed, Twin Bunk Bed and Twin Bed	General Bed count minimum 4, Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Bed count maximum 4
Triple Room, Multiple Beds, Non Smoking Room Size: m² 2 King Bed and Twin Bed	General Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Quadruple Room, Multiple Beds, Non Smoking Room Size: m² 2 King Bed and Twin Bunk Bed	General Number of living rooms 0, No rollaway/extra beds, No cribs (infant beds), Bed count maximum 3, Bed count minimum 3
Double Room, 1 King Bed, Non Smoking Room Size: m² 1 King Bed	General Number of living rooms 0, Minibar, No rollaway/extra beds, No cribs (infant beds), Bed count minimum 1, Bed count maximum 1