Home2 Suites by Hilton Winston-Salem Hanes Mall | Hotel in Winston-Salem

| 9.2 (504 Reviews) |  1 Bathroom
Winston - Salem Hotel | Home2 Suites by Hilton Winston-Salem Hanes Mall

Hotel in Winston - Salem, Winston-Salem

This hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
Home2 Suites by Hilton Winston-Salem Hanes Mall offers 91 air-conditioned accommodations with safes and complimentary toiletries. Accommodations are furnished with queen sofa beds. Tempur-Pedic beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with first-run movies and Netflix. Accommodations at this 3-star hotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include hydromassage showerheads.

This Winston-Salem hotel provides complimentary wired Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Free toiletries
  • Towels
  • Hydromassage showerhead
  • Private bathroom
Bedroom
  • Heating
  • Premium bedding
  • Down comforter
  • Egyptian cotton sheets
  • Blackout drapes/curtains
  • Bed sheets
  • Hypo-allergenic bedding
  • Queen sofa bed
  • Tempur-Pedic bed
  • Pillow menu
  • Air conditioning
  • Safe
  • Phone
  • Free local calls
  • Turndown service
Breakfast
  • Coffee/tea in common area(s)
  • Free continental breakfast available daily
  • Refrigerator
  • Microwave
  • Toaster
  • Kitchenette
  • Paper towels
  • Cookware/dishes/utensils
  • Dishwasher
Parking
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
Accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Well-lit path to entrance
  • Wheelchair-accessible van parking
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible path to elevator
  • Phone accessibility kit
  • Wheelchair-accessible parking
  • Stair-free path to entrance
  • Wheelchair-accessible registration desk
  • Elevator
  • Assistive listening devices available
Activities
  • Hiking/biking trails
  • Mountain climbing
  • Mountain biking
  • 24-hour fitness center
  • Indoor pool
  • Shopping mall
Entertainment
  • First-run movies
  • Netflix
  • Premium channels
  • 42-inch flat-screen TV
General
  • Computer station
  • 24-hour business center
  • Water dispenser
  • Elevator
  • Front-desk safe
  • Spanish
  • English
  • TV in lobby
Guest Services
  • Refrigerator
  • Microwave
  • Sofa bed
  • Kitchenette
  • Laundry facilities
  • Snack bar/deli
  • Indoor pool
  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Turndown service
Internet
  • Available in all rooms: WiFi (surcharge), Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet
  • In-room WiFi has a 3-device limit
  • WiFi in public areas is free with a 1-device limit
Outdoors
  • Picnic area
  • BBQ grill(s)
  • Garden

Policies

Check-in
Check-in time starts at 3 pm contactless check-in available late check-in subject to availability minimum check-in age: 21
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. cribs (infant beds) are not available.
Payment Policy
Pet fee: usd 75 per accommodation, per stay service animals are exempt from fees late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 75 per accommodation, per stay pets cannot be left unattended service animals are welcome, and are exempt from fees welcoming dogs and cats only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

Douglas
Mar 27, 2026 11:44:04 PM
Review Score:   10
Summary: We didn't have breakfast, but the service was above and beyond. I have never been to such a friendly and welcoming hotel. The 2 queen bed suite was very spacious with a full size fridge, dishwasher, and portable cook top plus more. The room also had a lot of drawers, cabinets, and shelving.They met our needs when we asked for anything without hesitation. They also treated our dogs as if they were family. When we visit in the future this will definitely be the hotel we stay at again!!
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Room Arrangement

Room Info Facilities
Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)
Room Size: 400 square feet m2
1 Queen Bed
Room, 1 Queen Bed, Accessible (3x3 Transfer Shower)

General

Wheelchair-width doorways, Lever door handles, Transfer shower, Pets not allowed, Square meters - 37, Square feet - 400, Wheelchair accessible, Extra bed count 1, Ping - 11.24, Bathroom grab bars, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Studio, 1 Queen Bed, Accessible (Hearing)
Room Size: 400 square feet m2
1 Queen Bed
Studio, 1 Queen Bed, Accessible (Hearing)

General

Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 11, Lever door handles, Pets not allowed, Square meters - 37, Square feet - 400, Wheelchair accessible, Extra bed count 2, Rollaway/extra beds (free), Bathroom grab bars, Bed count minimum 1, Bed count maximum 1
Studio, 2 Queen Beds, Non Smoking
Room Size: 400 square feet m2
2 Queen Beds
Studio, 2 Queen Beds, Non Smoking

General

Pet-friendly room, Ping - 11, Lever door handles, Square meters - 37, Square feet - 400, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Studio, 1 Queen Bed, Non Smoking
Room Size: 400 square feet m2
1 Queen Bed
Studio, 1 Queen Bed, Non Smoking

General

Rollaway/extra beds (free), Ping - 11, Lever door handles, Pets not allowed, Square meters - 37, Square feet - 400, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Studio Suite, 1 King Bed, Non Smoking
Room Size: 400 square feet m2
1 King Bed
Studio Suite, 1 King Bed, Non Smoking

General

Pet-friendly room, Rollaway/extra beds (free), Ping - 11, Lever door handles, Square meters - 37, Square feet - 400, Bed count minimum 1, Bed count maximum 1, Extra bed count 2
Studio, 1 King Bed, Accessible (Hearing)
Room Size: 400 square feet m2
1 King Bed
Studio, 1 King Bed, Accessible (Hearing)

General

Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 11, Lever door handles, Pets not allowed, Square meters - 37, Square feet - 400, Wheelchair accessible, Extra bed count 2, Rollaway/extra beds (free), Bathroom grab bars, Bed count minimum 1, Bed count maximum 1
Studio, 1 King Bed, Accessible, Bathtub
Room Size: 400 square feet m2
1 King Bed
Studio, 1 King Bed, Accessible, Bathtub

General

Wheelchair-width doorways, Ping - 11, Lever door handles, Pets not allowed, Square meters - 37, Bathtub only, Square feet - 400, Wheelchair accessible, Extra bed count 2, Accessible bathtub, Rollaway/extra beds (free), Bathroom grab bars, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom, Non Smoking
Room Size: 400 square feet m2
1 Queen Bed
Suite, 1 Bedroom, Non Smoking

General

Ping - 11, Lever door handles, Pets not allowed, Square meters - 37, Square feet - 400, Bed count minimum 1, Extra bed count 1, Bed count maximum 1
Studio, 2 Queen Beds, Accessible (Hearing)
Room Size: 400 square feet m2
2 Queen Beds
Studio, 2 Queen Beds, Accessible (Hearing)

General

Visual fire alarm, Doorbell/telephone notification, Wheelchair-width doorways, Ping - 11, Lever door handles, Pets not allowed, Square meters - 37, Square feet - 400, Wheelchair accessible, Extra bed count 1, Bathroom grab bars, Bed count minimum 2, Bed count maximum 2

FAQ's

Is this Winston - Salem hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Winston - Salem hotel?

Check-in time for Winston - Salem hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Winston - Salem hotel have a swimming pool?

Yes, this Winston - Salem hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Winston - Salem hotel?

Best-rates for the Winston - Salem hotel starts from $143 per night with includes Pool, Balcony/Terrace, Child Friendly, Internet, Kitchen, Laundry, Air Conditioner, Accessibility, Guest Services, Parking, TV, Bedding/Linens, Wellness Facilities, Toiletries, Breakfast, Barbecue/Outdoor Cooking, Wheelchair Accessible, Business Services, Fireplace/Heating, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Winston - Salem hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Winston - Salem hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Winston - Salem hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Winston - Salem hotel?

Based on the information reported by the owner or manager, the Winston - Salem hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Winston - Salem hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD143
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